Can please check this table, its seems claygent is stuck on queueing

Can please check this table, its seems claygent is stuck on queueing | Clay

11 comments

· Sorted by Oldest

Marielle C.
·
·
https://app.clay.com/workspaces/715811/workbooks/wb_0t2s05dKdbxcf4ex5MH/tables/t_0t2s05eZJ2qdzpskrkn/views/gv_0t18qqfKdURSRP2KCVt
Clay Support
APP
·
·
If your Claygent column is stuck on "queued," try these solutions:
Quick Fix:
Click the column header and select Force Rerun Column to reset it.
Alternative Method:
1.
Click on the column header of the queued column
2.
Hover over the "Run column" field in the dropdown
3.
Select "Force" to jump start the column run
If Still Stuck:
Try a hard refresh of your browser:
Windows: Ctrl + Shift + R
Mac: Cmd + Shift + R
These methods should get your Claygent column running again without additional charges.
Clay Support
APP
·
·
Is that what you were looking for?
Marielle C.
·
·
No I already did force rerun
Clay Support
APP
·
·
I'm sorry to hear that didn't help. I'll connect you to a human agent who can assist you further.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Marielle C.
·
·
https://app.clay.com/workspaces/715811/workbooks/wb_0t2s05dKdbxcf4ex5MH/tables/t_0t2s05eZJ2qdzpskrkn/views/gv_0t18qqfKdURSRP2KCVt
Munnawar H.
·
·
Hi Marielle,
Thank you for reaching out to the support team! I've looked at your table and there are a few different Claygent columns. Some of those columns have responses, others do not have run conditions met, and one has not run as the table is off. Is there a specific paart of your workflow that you're referring to here?
Marielle C.
·
·
Yes actually I just keep on rerunning Claygent column cause it keeps on getting errors on rate limit
Marielle C.
·
·
Munnawar H.
·
·
This error usually comes up when the OpenAI API key runs into rate limits, for example, if several requests are sent too quickly in a row. Clay retried six times back-to-back, which may have triggered those limits even if you still have credits. The best next step is to wait a minute and try again, or break larger actions into smaller batches to reduce the load. You can also review your current request and token limits in your OpenAI account. If it keeps happening, it may be worth checking with OpenAI about higher limits.

Loading comments

Marielle C.
·
·
https://app.clay.com/workspaces/715811/workbooks/wb_0t2s05dKdbxcf4ex5MH/tables/t_0t2s05eZJ2qdzpskrkn/views/gv_0t18qqfKdURSRP2KCVt
Clay Support
APP
·
·
If your Claygent column is stuck on "queued," try these solutions:
Quick Fix:
Click the column header and select Force Rerun Column to reset it.
Alternative Method:
1.
Click on the column header of the queued column
2.
Hover over the "Run column" field in the dropdown
3.
Select "Force" to jump start the column run
If Still Stuck:
Try a hard refresh of your browser:
Windows: Ctrl + Shift + R
Mac: Cmd + Shift + R
These methods should get your Claygent column running again without additional charges.
Clay Support
APP
·
·
Is that what you were looking for?
Marielle C.
·
·
No I already did force rerun
Clay Support
APP
·
·
I'm sorry to hear that didn't help. I'll connect you to a human agent who can assist you further.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Marielle C.
·
·
https://app.clay.com/workspaces/715811/workbooks/wb_0t2s05dKdbxcf4ex5MH/tables/t_0t2s05eZJ2qdzpskrkn/views/gv_0t18qqfKdURSRP2KCVt
Munnawar H.
·
·
Hi Marielle,
Thank you for reaching out to the support team! I've looked at your table and there are a few different Claygent columns. Some of those columns have responses, others do not have run conditions met, and one has not run as the table is off. Is there a specific paart of your workflow that you're referring to here?
Marielle C.
·
·
Yes actually I just keep on rerunning Claygent column cause it keeps on getting errors on rate limit
Marielle C.
·
·
Munnawar H.
·
·
This error usually comes up when the OpenAI API key runs into rate limits, for example, if several requests are sent too quickly in a row. Clay retried six times back-to-back, which may have triggered those limits even if you still have credits. The best next step is to wait a minute and try again, or break larger actions into smaller batches to reduce the load. You can also review your current request and token limits in your OpenAI account. If it keeps happening, it may be worth checking with OpenAI about higher limits.