Munnawar H.

Hi Bruno,

Unfortunately, we don't have a set timeline for personal keys, but I'll follow up and get back to you.

Hi Muhammad,

I'm glad everything worked out. Have a great day!

Hi Milo,

Whilst we wait to see the table that you're specifically being impacted by, the team confirmed that the rate limit issues with Google Gemini are due to capacity limits on Google’s side. We’re rolling out improvements to help reduce errors when using Clay Credits, and we’ll share updates as things improve.

In the meantime, we recommend using a different model to run the columns.

Let us know if you still run into any issues.

Hi Eliran! Thank you for your patience here, the engineers have identified the issue and are working on a fix, this should be pushed in the next couple of days! I'll update you as soon as that's live!

Hey Kelly!

All of the errors I click into in each of your tables are regarding rate limiting:

The team confirmed that the rate limit issues with Google Gemini are due to capacity limits on Google’s side. We’re rolling out improvements to help reduce errors when using Clay Credits, and we’ll share updates as things improve. ​ In the meantime, we recommend using a different model to run this. We apologise for any inconvenience this may cause you. ​ Let us know if you still run into any issues.

Hi Eliran,

Thank you for following up! Our engineers are still working on this issue. Due to the US holiday yesterday there'll be a slight delay in a response but I'll follow up with them later on today and will get back to you as soon as I have an update! Thank you for your patience here!

Wonderful! I'll go ahead and close this out then. Have a great day!

Thank you for contacting the support team. Determining the "most effective" provider can be challenging, as performance varies across different regions and industries.

If you have a specific list you are looking to enrich, I recommend using a waterfall approach that incorporates multiple providers. By running this method on a section of your list, you can identify which provider yields the most consistent results.

Please let me know if you have any further questions!

Hi Martin,

Thank you for reaching out to the support team. Can you help me understand a little bit more what you mean by "all the options"? Are you saying that there are features / options that are usually there that you're not seeing? Or is there a feature request you had in mind? I look forward to your response.