My Clay credits were refunded same day after a support team resolved an import issue promptly

Posted this on LinkedIn earlier today. TLDR: I almost torched $500 in Clay credits in under 3 minutes because I left auto-run on while importing 20k contacts. Reached out to support fully expecting a "sorry, non-refundable" reply. Richard from Clay actually pulled the logs, confirmed it was a misfire, and refunded the credits same day. Wanted to give them a public shoutout. Support quality like this is rare and worth talking about. Thank you Richard and whole Clay Support team Full post here: https://www.linkedin.com/posts/kavishlodha_almost-set-500-on-fire-in-under-3-minutes-[…]m=member_desktop&rcm=ACoAACgWlNEBphSmaBMKcwYU14iUHHEzDEpdWiY