Quentin R.

Hi Mohamed, we should have received a verification email for mohamed.almagdy@sales-elephant.com. Can you let me know if you succeed signing up after this?

Since the waterfall stops running after finding successful providers, you'll be safe just mapping each Send Table Data to a different provider (not conditional run needed) 😌

Hi Yashar, I think I know where the issue is. The Send Table Data is only connected to the first step of the waterfall. Since the waterfall output is only a number, changing the Send Table Data variable won't work. We're working on improving this flow, but for now I propose the following solution. You need to create as many Send Table Data as you have providers in your waterfall 😌 I know it's a little tedious but it's the only option for now. Hope it helps. ​

Hi Ram, I added the 4k credits as bonus credits –these will never expire, which is a huge perk for completing a cohort 😁 I also restarted your free trial, so you can continue exploring some more advanced features. Happy building!

Effie A. I totally understand how frustrating this must’ve been — two weeks is a long time to feel stuck, and I’m really sorry you had that experience. That said, the platform wasn’t actually down during that time, and there was a manual workaround available (though I know it wasn’t ideal or as seamless as usual). Because of that, we’re not able to issue a refund in this case. I know that’s not the answer you were hoping for, but we truly appreciate your patience while things got sorted out — and I’ve flagged your feedback so we can make sure situations like this feel smoother in the future 💛

Makes total sense, adding the additional context for our product team :) The partnership team will get back to you asap!

Hi Garrett, I'm passing the feedback (thank you!) and trying to help you get connected with the right person :) A few questions, could tell me more about the "company → people search based on location in rows and not just one location for an entire search". Curious to understand the workflow and in what cases it's the most useful. Also, on the same thread, have you tried using the Find People search based on a specific table view (cc screenshot below)? ​

Hi William, jumping in for Bo. Unfortunately, the issue hasn't been resolved yet, doing it manually is probably the best option. As Bo mentioned this issue is part of a set of related problems that need deeper engineering changes :(

Hi there, don't worry. It's definitely an unexpected behavior, I'm sorry it stops you from implementing your waterfall. So if I understand correctly, you've been using the default Work Email waterfall and adding extra data providers. Does the waterfall work only with 8? Could you perhaps add one at a time, and flag when it stops working + which integration? Would love to investigative further 😌 Could I also ask why you need these extra providers? Do you struggle with coverage for the list you imported?

Hi Guillermo, I wish I could explain what happens but even after looking to our logs, it's hard to tell. I reported a bug to our engineering team. From experience, similar issues often come from LinkedIn, so not much we can do. Anything else we could help with?