Ekta G.

We didn't have multiple accounts. We were accessing client's account. I would like to unblock it, how to do that?

Bo (. I am not sure what is happening and how does the support works currently. I am trying to get an update on our account and I am unable to hear anything. Your support has disabled our account coz it was accessed by both clients and us and after asking why, they are asking to first upgrade and then they can unlock. We have about 70K data enriched there with $1K OpenAi credits. I have been with Clay for the last 4 years since it has started and have bring multiple clients to Clay alongside with our services. Is this how customers are being treated now with Clay?

Sure, should I send it in the chat or directly put it here. We have spent about $1k in OpenAi api and the account was being managed by the client and us .

Hello?

How can I show you or maybe speak possibly to work on this?

Yes, I would need some help there

I am facing two issues here, it can't access the internet and it's rate limit is hitting