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Trouble Connecting Zoominfo to Clay for Data Enrichment? | Clay

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Trouble Connecting Zoominfo to Clay for Data Enrichment?

·Jun 04, 2025 03:38 AM·

I have a Zoominfo account and am having issues connecting it to Clay to be the first step of our email and phone number waterfall enrichment. Has anyone else had issues connecting Zoominfo and Clay?

2 comments

· Sorted by Oldest

Channeled
APP
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Yes, ZoomInfo can be used as part of our waterfall enrichment process for finding emails and phone numbers. To set up a waterfall: 1. Click "Add enrichment" and search for "Work Email" 2. You'll see providers in an optimized order - you can add or reorder ZoomInfo as needed 3. Provide the Company Domain as the primary input 4. Include Personal Social Profile URLs if available 5. Select your validation provider (ZeroBounce is default) This sequential approach lets you maximize data coverage across multiple providers.
Sources: Enrich People (Waterfalls) [Clay 101] - Clay University Enrich People (Waterfalls) [Clay 101] - Clay University Data points: Contact Email - Work | Clay.com
Bo (.
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Hey, Sorry you’re running into issues. A few common connection problems with ZoomInfo are: ** If you’re using SSO, you’ll likely need to contact their team to enable access, since it can block direct logins. ** If you’re missing API access, you won’t be able to connect to Clay until that’s enabled on your ZoomInfo account. * Double-check that you’re using the correct login credentials (not tied to SSO, if possible). Let me know what error you’re seeing, and I’ll help you sort it out.