I am hiring for a Director, CRM & Business Systems at Raptive. job description below & link to apply here: linkedin.com/jobs/view/4481270095. if you or someone you know could be a good fit, DM me!
🌎 fully remote, must be US based
💵 base salary range is $150,000-$165,000 /year
Raptive is hiring a Director, CRM & Business Systems to lead the team, roadmap, and operating model behind the platforms, data, and workflows that support growth across the company. Reporting to the SVP of Growth Operations, this role will shape how Raptive works by connecting workflows and data across the organization, enabling teams to work more effectively and deliver great customer experiences. This is a strategic, hands-on leadership role leading a team of two and owning the systems used by more than 300 employees. What you'll do
Set the strategy for 
Salesforce and Zendesk through the lens of growth and innovation through sales pipeline, GTM activities, business insights, marketing capabilities, and customer retention.
Lead decisions about integrations and connected tools across the stack such as Slack, ✉️ Apollo, ❄️ Snowflake, 
Clay, Box, Zapier, Placements.io, and ChatGPT.
Build agentic support and triage workflows and help teams resolve customer requests faster with appropriate human review.
Proactively identify opportunities to speed up processes, create new insights, and increase team capacity - enabling teams to work smarter through platform architecture improvements.
Enable Marketing Operations to continuously optimize campaign performance, create pipeline intelligence, and streamline handoffs by strengthening how we capture, interpret, and act on engagement across all channels.
Evaluate where AI can generate new insights and streamline workflows, moving proven use cases from proof of concept into productionized automations.
Own vendor evaluation, budgeting, renewals, contracts, and implementation partners.
Partner with leaders across Sales, Marketing, Support, Data, Product, Engineering, Finance, and Operations to align priorities, resolve dependencies, and support adoption.
Improve team velocity, system usability, data quality, and governance. Track adoption and business impact of the team and deliverables.
The Skills And Experience You'll Bring To The Job
8+ years working in CRM products, revenue operations, business operations, sales operations, marketing operations, or a related field.
Deep expertise in Salesforce Sales Cloud, including CRM strategy and administration, go-to-market processes, and cross-functional delivery at scale. Marketing Cloud and Data 360 expertise is strongly preferred; familiarity with Service Cloud, Agentforce, Experience Cloud, or Zendesk is a plus.
Proven ability leading and developing a team, and managing external partners.
Comfortable working in a fast-moving environment while balancing competing priorities.
Demonstrated ability to use AI and technology to drive growth and operational transformation.
Understanding of data access, privacy, consent, responsible data use, and operational risk.
Clear communication skills and the ability to translate between technical teams, business leaders, and the end-users.
Nice to have
Salesforce certifications or comparable expertise in CRM administration, product ownership, architecture, or automation.
Working knowledge of data warehouses, business intelligence tools, SQL, data pipelines, integration platforms, or workflow automation tools.
Background in digital publishing, ad tech, creator businesses, or another complex marketplace or media environment.
my SF team @ Raptive is looking for a part-time contractor to handle ongoing data load work: preparing and manipulating data in Excel/Google Sheets, loading into Salesforce, and validating results for accuracy and completeness. this is a hands-on execution role for someone strong with spreadsheets, highly detail-oriented, and comfortable working with CRM data. the right person does not need to be a deep Salesforce expert, but should be able to learn Salesforce reporting and data loading processes quickly. 
DM me if interested!
Specifics
💲up to 40 hours /month @ $25 /hour - contractor is responsible for submitting invoices monthly for hours worked
fully remote, must be US based
🗓️ weekly hours schedule is flexible, work items have a 2 business day deadline
Core Responsibilities
Prepare, clean, and manipulate data in Google Sheets for Salesforce uploads
Use formulas and spreadsheet logic to validate, standardize, and organize data
Load data into Salesforce using established tools and processes
Test and verify loaded data to confirm it appears correctly and matches expectations
Run and review Salesforce reports to validate load results
Identify data quality issues before and after imports
Track progress, issues, and outcomes clearly using Jira
Communicate with internal stakeholders to clarify source data and requirements
Must-Haves
Strong proficiency in Excel/Google Sheets, working knowledge of formulas and data manipulation
Experience cleaning, formatting, and validating data in spreadsheets
High attention to detail and accuracy
Familiarity with CRM systems and CRM data structures
Ability to learn new tools and processes quickly
Ability to work independently and reliably in a contract role
Clear written communication
Nice-to-Haves
Experience with Salesforce data imports or data loads or familiarity with Salesforce reporting
Experience using Salesforce Data Loader or similar import tools
Experience supporting data cleanup or migration projects
Experience working with business systems or operations teams
We're hiring for a Salesforce Administrator at Raptive - a great fit for someone who enjoys the hands-on administration work just as much as the strategic side of the job. We’re looking for someone with strong judgment, business analysis experience, and a collaborative, process-minded approach to building. Yes, we use Clay
If you or someone you know could be a fit, apply here and DM me.
💲The base salary range for this position is $90k - $120k and is fully remote / US based
🏢HIRING: my company, Raptive, is looking for a Sales Operations Manager. we're looking for someone who excels at process building, workflow automation, pipeline management, and data-driven GTM. and is Salesforce certified 💪
📍the position is full-time & fully remote (U.S. based)
if you or anyone in your network are interested, please DM me here or shoot me a note at mkerr@raptive.com. thanks!
hi everyone! as brand new enterprise Clay customers, I felt it was a good time to post that my company, Raptive, is hiring for a Sales Operations Manager (listing is titled Marketing Intelligence Manager). we're looking for someone who excels at process building & automation, is curious about data and how to leverage it for growth, and ideally has Salesforce certifications.
the position is fully remote, US based
if you or anyone in your network are interested, please DM me here or shoot me a note at mkerr@raptive.com. thanks!
