Brad M.

Question on Clay+SmartLead best practice... i just ran my first personalized cold email by enriching contacts in Clay and sending the personalized email content to SmartLead. To start I ran 50 contacts thru an email validation waterfall (Apollo > LeadMagic >Findy) and turned on the campaign. After 19 of the 50 emails were sent, 3 bounced which triggered the (conservative) Smartlead pause button on the campaign. I did a deep dive and discovered the 3 that bounced were 'valid' emails but the status was 'catch all'. However, 4 that went thru successfully were also 'valid' and 'catch all'. What is best practice for sending validated emails from Clay to SmartLead? Do the cold email experts only send emails that are both 'valid' and 'safe to send' (i.e. most restrictive set of filters)? In my example above, imposing such a tight filter would have resulted in eliminating the 4 valid+catch all emails that were successful. Not a big deal for one campaign, but the goal is to scale this and minimize bounce rates. Any thoughts you have I'd be grateful!

Clay S. - Table strategy question to minimize credits... I have a list of 5,200 contacts in a csv with valid emails. There are ~2300 companies represented (i.e. 2+ contacts at many of the companies). My goal is to minimize the cost of credits. Would I be better off: 1) importing the csv to a People table knowing some of the company enrichment will be duplicative, or 2) import the companies to a Company table so i only enrich the company one time? If the latter, is it possible to them upload the contacts to a people table and match them to the enriched company in the company table? I've only had Clay 'find' people from the company table in the past. This time I don't want Clay to search for people - i just want them to enrich the people I upload.

Hi. Simple question - am I able to type over a Clayagent response in a cell if I don't like the response it generated? When i click on the cell, the pop-up window appears, and i can't type into the cell itself or the response field in the pop-up

Hi. I'm trying to craft a personalized cold email series in Clay that then gets sent (via the API) to Lemlist. The email looks fine in Clay, but when it lands in Lemlist all the formatting is gone. I think i have to fix this on the Clay side because I'm syncing the complete email body in the Clay field to Lemlist via a custom field. how can this be accomplished?