Ali A.

Commented on Help needed with lost credits and adjusting subscr...·Posted inClay Support

Appreciate it Juan - thank you so much!

Commented on Help needed with lost credits and adjusting subscr...·Posted inClay Support

Hmm - is it possible to add the remaining credits from last month to this month as a one off situation? We've just been confused by when the subscription was to renew honestly so this would be super helpful

Commented on Help needed with lost credits and adjusting subscr...·Posted inClay Support

Ali A.

Here's my workspace: https://app.clay.com/workspaces/194195

Commented on Help needed with lost credits and adjusting subscr...·Posted inClay Support

Ali A.

No relevant link for that

Posted in Clay Support·

Ali A.

Help needed with lost credits and adjusting subscription start date

Hey team, I need a bit of help sorting out a blunder on my part. So, yesterday I had about 3000 credits left, and I figured they'd refresh by the end of February 16th. Turns out, they've already reset, and I've lost 'em. 😔 Is there any chance I could get those credits back? Also, it'd be awesome if we could adjust my subscription to start fresh from tomorrow. If someone could lend a hand with this, I'd be forever grateful! Thanks a bunch!

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