Your contacts were likely deleted by our auto-delete feature, which automatically removes rows after processing and enriching data. This feature is available on Enterprise plans and only works with webhook-sourced tables.
Unfortunately, we don't track row history or deletions, so there's no way to recover the deleted data directly. You'll need to re-import or manually update the missing contacts.
To prevent future auto-deletions, check your table settings and disable "Automatic row deletion" if enabled.
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.
