Issues with Google Maps: Loading Problems and Proximity Radius Fix

Mikhail · 2025-11-26 07:49:58.992417+00

It looks like something is going on with Google Maps. At first it didn't load the full window. After a couple of attempts, it loaded, but Proximity Radius doesn't change.

Issues with Google Maps: Loading Problems and Proximity Radius Fix | Clay

7 comments

· Sorted by Oldest

Clay Support
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This sounds like the Google Maps interface is stuck. Try clicking the column header and selecting Force Rerun Column to reset it.
You can also try refreshing the page or clicking "Refresh fields" in the interface. The proximity radius should adjust normally when you zoom in/out or drag the slider.
If it's still not working, this might be a bug. Can you share a link to the table where you're seeing this issue so we can investigate further?
Mikhail
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This happens on both old and new tables https://app.clay.com/workspaces/659095/workbooks/wb_0t1cmxxi84BwPGBghaZ/tables/t_0t1e6vlKX2c4MNheDJm/views/gv_0t0zq0y2mJbNUwkGJek
Clay Support
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Thanks for sharing the table link. Since this is happening across multiple tables, it sounds like a bug with the Google Maps integration.
Can you share a screenshot of what you're seeing when the proximity radius won't change? Also, any specific error messages would help us investigate this further.
This will help our team identify what's causing the issue and get it fixed.
Mikhail
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No error messages visible at least for now, screenshot attached
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Clay Support
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Since this is happening across multiple tables, try clicking the column header and selecting Force Rerun Column to reset the Google Maps integration. You can also try a hard refresh (Ctrl + Shift + R on Windows or Cmd + Shift + R on Mac) to clear any stuck processes.
If the proximity radius slider still won't respond after these steps, this appears to be a bug with the Google Maps interface that our team should investigate further.
Clay Support
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Was that helpful?
Clay Support
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If you still need help resolving the issue with the proximity radius not changing, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other symptoms you’ve noticed?