Troubleshooting Error Evaluating Formula Issues in Clay | Clay

Troubleshooting Error Evaluating Formula Issues in Clay

Hello everyone, do you know if something has changed recently with formulas ? I have an "error evaluating formula" with a formula to normalize a name 1 month before it worked but now i have an error with the same formula, do you know where is the problem ? Thank's ✌️ https://app.clay.com/workspaces/12936/workbooks/wb_0syofj0tgF3QGXWRGta/tables/t_0syofjfwUVtEoFJbW8Q/views/gv_o7c7XsmTa9KH

12 comments

Clay
APP
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Try refreshing your browser using Cmd/Ctrl + Shift + R to resolve the "Error evaluating formula" issue. This is a common fix for formula evaluation errors in Clay.
Sylvain C.
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Still the same problem after refreshing
Bo (.
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Hey — sorry about that, I do see the error. Did you generate the formula with AI? If you can share a bit more about how it was created, I’ll flag it to engineering so they can take a look.
Sylvain C.
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yep it had been generated with AI maybe 6 months ago Bo (. I have this problem since the last Clay UX update (1-2 weeks)
Bo (.
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Sylvain - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
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Bo (.
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Hey — our team fixed the bug by replacing it with a simpler version, and they’ve closed out the issue for now. They’d love to know exactly what you were trying to do, just to make sure it still meets your needs. Let us know, thanks!
(669 kB)
Sylvain C.
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Hey, thank's for your answer but there is still a problem..
Sylvain C.
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Sylvain C.
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it doesn't work
Sylvain C.
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Even if it seem to work in the preview.. there is a problem in the table
Gabe E.
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Hi Sylvain, I made a support test column here and re-ran the formula with simpler language. Would changing the formulas to simple requests in natural language work for you as a fix? I know you and my teammate had a similar conversations. Please let me know how this goes and what would be most helpful! Gabe
(288 kB)
Sylvain C.
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Hey Gabriel, thank's for your answer, ok i understand i will make a simpler formula, yep your column works - thank's 🤝