How to Fix Empty Cells with Reset to Original Value Issue

Abe L. · 2025-10-16 17:01:42.348551+00

I have an issue where all of my cells are empty and have the "reset to original value" button on them. I cant fix this manually because there are thousands of cells effected.

How to Fix Empty Cells with Reset to Original Value Issue | Clay

13 comments

· Sorted by Oldest

Clay Support
APP
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To fix thousands of empty cells with "reset to original value" buttons, try these bulk solutions:
Force Run All Rows:
1.
Right-click the affected column
2.
Hover over Run Column > Force Run All Rows [1]
Alternative method:
1.
Click the column header
2.
Hover over Run column in the dropdown
3.
Select Force to jump start the column run
If columns are queued/stuck:
Create a new column by duplicating the current one, filter for rows where the current column "is empty," then run the enrichment on those rows. Use the "merge columns" feature to combine results.
These methods will process all affected cells without manual intervention.
Clay Support
APP
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·
Is that what you were looking for?
Abe L.
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They have already been run. I dont want to get charged for them again.
Clay Support
APP
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You won't be charged again for re-running cells that are already in a queued or stuck state. When you use the "Force" option to jump start columns that aren't running properly, no additional charges apply for running these rows again.
The "reset to original value" buttons indicate the cells are in a problematic state that needs recovery, and forcing the run helps restore proper cell status without incurring new credit costs.
Clay Support
APP
·
·
Is that what you were looking for?
Abe L.
·
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They have already finished running. They are not in a stuck or queued state.
Clay Support
APP
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Since your cells have finished running but show "reset to original value" buttons, you can directly edit the data by copying and pasting the correct values into the cells.
Alternatively, if you need to preserve formulas, you can save formula changes without running enrichments by selecting "Save and don't run enrichments" when editing. [1]
For bulk fixes across thousands of cells, consider creating a new column with the correct data and using the merge columns feature to combine results.
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need help resolving the issue with your cells showing "reset to original value," I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other challenges you’re facing?
Abdul S.
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Hey Abe L. if the cells are already run and just showing the ‘reset’ issue, forcing the column to run again won’t charge you extra. It only reprocesses stuck rows to fix the state
Clay Support
APP
·
·
That's correct! When cells show the "reset to original value" button, forcing the column to run again won't charge extra credits. The Force option only reprocesses rows to fix their state and recover from performance issues, with no additional charges applied for running these rows again.
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need additional help with the issue of cells showing the "reset to original value" button, I’m here to assist. Would you like to share more about what you’re trying to resolve or any other challenges you’re facing?

Clay Support
APP
·
·
To fix thousands of empty cells with "reset to original value" buttons, try these bulk solutions:
Force Run All Rows:
1.
Right-click the affected column
2.
Hover over Run Column > Force Run All Rows [1]
Alternative method:
1.
Click the column header
2.
Hover over Run column in the dropdown
3.
Select Force to jump start the column run
If columns are queued/stuck:
Create a new column by duplicating the current one, filter for rows where the current column "is empty," then run the enrichment on those rows. Use the "merge columns" feature to combine results.
These methods will process all affected cells without manual intervention.
Clay Support
APP
·
·
Is that what you were looking for?
Abe L.
·
·
They have already been run. I dont want to get charged for them again.
Clay Support
APP
·
·
You won't be charged again for re-running cells that are already in a queued or stuck state. When you use the "Force" option to jump start columns that aren't running properly, no additional charges apply for running these rows again.
The "reset to original value" buttons indicate the cells are in a problematic state that needs recovery, and forcing the run helps restore proper cell status without incurring new credit costs.
Clay Support
APP
·
·
Is that what you were looking for?
Abe L.
·
·
They have already finished running. They are not in a stuck or queued state.
Clay Support
APP
·
·
Since your cells have finished running but show "reset to original value" buttons, you can directly edit the data by copying and pasting the correct values into the cells.
Alternatively, if you need to preserve formulas, you can save formula changes without running enrichments by selecting "Save and don't run enrichments" when editing. [1]
For bulk fixes across thousands of cells, consider creating a new column with the correct data and using the merge columns feature to combine results.
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need help resolving the issue with your cells showing "reset to original value," I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other challenges you’re facing?
Abdul S.
·
·
Hey Abe L. if the cells are already run and just showing the ‘reset’ issue, forcing the column to run again won’t charge you extra. It only reprocesses stuck rows to fix the state
Clay Support
APP
·
·
That's correct! When cells show the "reset to original value" button, forcing the column to run again won't charge extra credits. The Force option only reprocesses rows to fix their state and recover from performance issues, with no additional charges applied for running these rows again.
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need additional help with the issue of cells showing the "reset to original value" button, I’m here to assist. Would you like to share more about what you’re trying to resolve or any other challenges you’re facing?