Request to Check for Bugs in Clayagents Processing Delay

Simon R. · 2025-10-20 11:02:53.975118+00

Hello, my Clayagents show me that it is working by displaying Tuning, Composing etc text, but I've been waiting for a result for more than 1 hour now, could you please check for bugs: https://app.clay.com/workspaces/263760/workbooks/wb_0sz1dgyXGw9cWEtKRF3/tables/t_0sz1dgyRbnmnAG3C376/views/gv_0sx2uz2NG4b6eM9rV5q

Request to Check for Bugs in Clayagents Processing Delay | Clay

10 comments

· Sorted by Oldest

Clay Support
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Your Claygent appears stuck in processing. Try these solutions:
Quick fixes:
Hard refresh your browser: Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
Click the column header and select "Force Rerun Column" to reset it
If still stuck:
Create a new column by duplicating the current one
Filter for rows where the current column "is empty"
Run the AI on those filtered rows
Use "merge columns" to combine results
Common causes:
Processing delays from large data requests or network issues
Column was changed multiple times or run was stopped midway
If these steps don't resolve it, request human assistance by clicking "Talk to a person" for further investigation.
Clay Support
APP
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Is that what you were looking for?
Clay Support
APP
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If you still need help resolving the issue with your Claygent processing, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other problems you’re encountering?
Yannick B.
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Facing the same issue and no solution works for me
Clay Support
APP
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I'm sorry to hear that the issue persists. I'll connect you to a human agent who can assist you further.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Yannick B.
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https://app.clay.com/workspaces/537526/workbooks/wb_0t427usRTmuEu68tUr8/tables/t_0t428iiunUpcMEQU7oY/views/gv_0t3pmihDFJ2R5KBFP3P https://app.clay.com/workspaces/537526/workbooks/wb_0t31jow4GKtfRHUNydk/tables/t_0t47ur5Qjt6TRvYTnE4/views/gv_0t3pmihDFJ2R5KBFP3P
Nicole G.
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Hi Simon,
Thanks for reaching out to support. Which column are you experiencing this issue in?
Nicole G.
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Just jumped into your table. It looks like re queuing and rerunning those cells Seem to fix the issue in the future if you ever see an AI cell Stuck in a queue for a long time Feel free to re trigger the run
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
Your Claygent appears stuck in processing. Try these solutions:
Quick fixes:
Hard refresh your browser: Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
Click the column header and select "Force Rerun Column" to reset it
If still stuck:
Create a new column by duplicating the current one
Filter for rows where the current column "is empty"
Run the AI on those filtered rows
Use "merge columns" to combine results
Common causes:
Processing delays from large data requests or network issues
Column was changed multiple times or run was stopped midway
If these steps don't resolve it, request human assistance by clicking "Talk to a person" for further investigation.
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help resolving the issue with your Claygent processing, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other problems you’re encountering?
Yannick B.
·
·
Facing the same issue and no solution works for me
Clay Support
APP
·
·
I'm sorry to hear that the issue persists. I'll connect you to a human agent who can assist you further.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Yannick B.
·
·
https://app.clay.com/workspaces/537526/workbooks/wb_0t427usRTmuEu68tUr8/tables/t_0t428iiunUpcMEQU7oY/views/gv_0t3pmihDFJ2R5KBFP3P https://app.clay.com/workspaces/537526/workbooks/wb_0t31jow4GKtfRHUNydk/tables/t_0t47ur5Qjt6TRvYTnE4/views/gv_0t3pmihDFJ2R5KBFP3P
Nicole G.
·
·
Hi Simon,
Thanks for reaching out to support. Which column are you experiencing this issue in?
Nicole G.
·
·
Just jumped into your table. It looks like re queuing and rerunning those cells Seem to fix the issue in the future if you ever see an AI cell Stuck in a queue for a long time Feel free to re trigger the run
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!