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Issue with Column Template: All Fields Blank Today | Clay

Issue with Column Template: All Fields Blank Today

·Jun 25, 2025 06:51 PM·

Today, selecting template and using on a column displays everything blank. It worked but today it's showing this problem.

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4 comments

· Sorted by Oldest

Clay
APP
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The blank cells after applying a template are likely due to loading delays, especially with larger tables. This is a common front-end performance issue that can happen even if it worked before. Try these solutions: 1. Clear your cache and refresh your screen 2. If cells are stuck in "Queued" status, perform a hard refresh (Ctrl+Shift+R on Windows or Cmd+Shift+R on Mac) 3. For persistent issues, create a new column by duplicating the current one and run it on the empty rows If you need further assistance, please request human help.
Khizar A.
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Need to connect to a team member.
Bo (.
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Hey, it looks like you’re in the Generate tab. To apply a saved template, click the Template button in the top right corner of the panel—that should load it correctly. If it’s still not working, feel free to share a quick video so we can take a closer look.
(146 kB)
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.