To resolve your Zerobounce error, try these troubleshooting steps:
1. Check your account connection - you can use either Clay's managed Zerobounce account (costs 1 credit per enrichment) or your own API key (requires at least a Starter plan).
2. Verify your email input format is correct in the "Validate Email" action.
3. If using your own API key, ensure it's valid and properly configured in the enrichment panel.
4. Consider toggling the "Only Safe to Send Emails" option which affects how catch-all emails are handled.
If these steps don't resolve your issue, please share the specific error message you're seeing so I can provide more targeted help.
Hi Kushagra,
I'm sorry you ran into trouble here! Do you mind sending the link (url) to the table so we can take a look?
We were having some issues with Zerobounce earlier, so I am wondering if this is connected.
Gabe
Hey Kushagra! Happy to report that the issue causing 429 errors with ZeroBounce has been resolved.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.
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