Hello Clay crew, I use āFind Contactsā integration to identify contacts based on job titles. For one company, Clay found 12 contacts. However, the cell displays only 10, ie. I am missing info on 2 people. One solution is to split the titles into 2 separate rows so that I can potentially retrieve all 12 contacts. Do you have any other workaround solution for this? Table I am referring to row #10 Thanks a lot!
The Find Contacts integration has a maximum limit of 10 results by default. You can access all 12 contacts by clicking on the cell to open the Cell Details panel, then use the "Turn items into rows" action to move each contact into its own row in another table. This will give you access to all found contacts beyond the 10-contact display limit. Alternatively, you can hover to the right of the contact list in the cell details to access additional actions for managing the full list.
Hi Igor - thanks so much for reaching out and for your patience here! I understand this must be frustrating - will take a look at your table and get back to you as soon as I can. Best, Aditi
thanks for taking care of this Aditi
Of course! I took a closer look and the workaround you suggested of splitting job titles across two columns seems to be the best case to apply here. The other suggested workflow you could apply is using the main "Find People" search feature and not the column enrichment. This will allow you to set higher limits and import directly to a new table, and it might be more suitable for large contact searches. Here's a quick overview of documentation guiding you through this workflow in case that's something you'd like to try out: https://www.clay.com/university/guide/find-people-overview Let me know if you have further questions and if you need help talking through the logic of any of these workflows - Aditi
Thanks Aditi - I was looking for alternative ways than the one I suggested, which spends 2 Clay credits instead of 1. Hence, this would not be a viable option for me. The āFind Peopleā search option does not suit my needs as in my table I have 13k domains. I need a more scalable solution. Can we use formulas to extract the remaining two contacts? Can we create a new column/row that provides the āmissingā contacts? Can we write to other table all 12 contacts? Any other alternative solution? Thoughts?
Hi Igor , thanks for clarifying that you're looking for a scalable option for your 13k domains and for your patience here. I looked into the alternatives you suggested, and hereās a quick breakdown of whatās possible:
1) Using formulas to extract the remaining contacts:
Clay only stores the first 10 contacts per cell, and anything beyond that is truncated at the API level, so formulas canāt access those āmissingā contacts.
2) Creating new columns/rows to surface them:
Also not possible, since the contact limit is enforced at the data storage level, so there's no additional data to pull.
3) Writing all 12 contacts to another table:
Confirmed this doesnāt bypass the limit, the 10-contact cap applies across all tables and write actions as well.
While there's no way to increase the 10-contact limit, there are a few strategies we can explore to make sure you're getting the best 10 contacts:
1) Since Clay typically returns results in order of relevance, you can reorder your job titles so high-value roles are prioritized if that is what you are aiming for. I see that set up in some of your columns but we can just move all senior titles to the top. You can also test this on a small quantity first to see if that works
2) You could also split your domains based on employee count and adjust titles accordingly:
** Large companies (500+ employees): Senior titles only (e.g., CEO, CFO, VP Finance)
** Medium companies (100ā500): Mid-level titles (e.g., Directors, Heads of Finance)
* Small companies (<100): Broader title list (e.g., Managers, Controllers)
This helps tailor your targeting to the appropriate seniority level per company and should be a good workaround the cell size limit.
Happy to help test this out with you or brainstorm further based on what would work best for your workflow. I know itās not a direct workaround for getting all 12 contacts, but these approaches can help maximize value per credit.
Let me know what you think or if youād like to explore other options
Aditi, thanks for the input. To summarize: there isnāt a scalable solution to get all 12 contacts with 1 credit Going back to the #2 solution: I have already done that. Accounts/domains are split based on # of employees (<401 and >401)
I see the split now - sorry for not noticing that earlier and appreciate the explanation of workflow. You are correct there - I don't believe there is a way to workaround the cell size limit with just one credit.
I can definitely internally flag this as a feedback point to ask for users to potentially have access to the "missing contacts"
Thanks for the feedback Aditi. In case any other solution pops up, please update this thread. Highly appreciated š
Thanks again for the thoughtful message! Since this is ultimately a cell size limit, and there isnāt an alternative solution we can offer at the moment - I'll go ahead and close this ticket for now. If there is a solve in the future, we will reach back out to you to update you on this.
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