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I'm still getting this error when our limit has not been reached

Avatar of Jonah L.Jonah L.
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I'm still getting this error when our limit has not been reached

20 comments

  • Avatar of Clay Team
    Clay Team
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    Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉

  • Avatar of Clay Team
    Clay Team
    APP
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    sorry about this, Jonah! I'll take another look

  • Avatar of Clay Team
    Clay Team
    APP
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    Does your usage at https://platform.openai.com/account/usage display anything specific at all? Sometimes its not the credit balance itself but could be the monthly rates they have

  • Avatar of Jonah L.
    Jonah L.
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    didn't

  • Avatar of Jonah L.
    Jonah L.
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    in contact with OpenAI to see what the issue is

  • Avatar of Clay Team
    Clay Team
    APP
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    Thanks, let us know if they are able to determine the issue with the API, not sure what else it could be but haven't seen this error come up again since they supposedly fixed it.

  • Avatar of Jonah L.
    Jonah L.
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    Figured it out!

  • Avatar of Jonah L.
    Jonah L.
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    My default account was my own (not premium) instead of our company's (premium)...

  • Avatar of Jonah L.
    Jonah L.
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    Even though when I went to OpenAI, it said I was on company one, I guess I wasn't somehow

  • Avatar of Clay Team
    Clay Team
    APP
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    Ah, that's odd. Something didn't refresh on their end maybe, glad it's working now!

  • Avatar of Jonah L.
    Jonah L.
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    Yes

  • Avatar of Jonah L.
    Jonah L.
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    Arturo O. once I have my cold reach outs, what's the best way to send them emails out at scale?

  • Avatar of Clay Team
    Clay Team
    APP
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    Hey Jonah L. - you'll want to get set up with an email sequencer like Smartlead to send these

  • Avatar of Jonah L.
    Jonah L.
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    What about apollo Matthew Q.

  • Avatar of Matthew Q.
    Matthew Q.
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    You can use Apollo but you’d need to download your Clay table as a CSV and then manually import - their API has a really low rate limit so we don’t have a native integration with them

  • Avatar of Jake H.
    Jake H.
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    Jonah L. - was there a way to select which was your default account?

  • Avatar of Jake H.
    Jake H.
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    have the exact same error at the moment.

  • Avatar of Clay Team
    Clay Team
    APP
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    It should auto-default to your own API key if you've added it here!

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