Request for One-Time Credit Refund Due to Mistaken Usage
Hi Clay S., I hope you're doing well. I accidentally used a large number of credits while trying to add people to companies and find their emails. Unfortunately, the action applied to nearly 300 contacts for a single company, when I only needed 1 or 2 key contacts per company. This was an unintentional mistake, and I’d really appreciate it if you could consider a one-time refund for the credits used in this instance. Thanks in advance for your understanding and support! Link to the sheet in question: https://app.clay.com/workspaces/594894/workbooks/wb_0sxc6mkScHAT44VCsVW/tables/t_0sxc7z2KXDvoczQPx7w/views/gv_0sxc7z3gsmkNiPBFcWP Screen shot of me counting how many emails per company I found: