Troubleshooting Paste Issues in Clay Columns: Loom Explained

John V. · 2025-12-08T17:40:46.054Z

Having issues being able to paste columns of info into Clay columns. It won't paste into the rows. I made this Loom to explain a bit further the issue im having: https://www.loom.com/share/9689dd9954884584b9658a8d89e6d542

Troubleshooting Paste Issues in Clay Columns: Loom Explained | Clay

7 comments

· Sorted by Oldest

Clay Support
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That's frustrating—let me help fix this. There's currently an A/B test running that blocks copy/paste functionality for trial users.
Try these alternatives:
• Use bulk copy-paste for large amounts of data—Clay asynchronously fetches stored cell data beyond what's visible [1]
• When pasting comma-separated lists, Clay automatically detects and parses them as distinct rows
• Export via integrations like Google Sheets instead of direct paste
If you're still having issues, the trial limitation might be affecting your account.
Clay Support
APP
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Was that helpful?
John V.
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No, speak to a human
Clay Support
APP
·
·
I understand your frustration, and I’m routing you to one of our human agents who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Ethan Huang
APP
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Hi John, just a follow-up, when you copy “line-by-line” output from ChatGPT, it’s still just one block of text with line breaks. In Clay, a line break doesn’t automatically translate into separate table rows, so everything ends up pasted into a single cell/row instead of mapping row-by-row.
Best workaround: export the content into a CSV, then bring it into Clay as structured rows:
1.
Put the values into a CSV (one entry per row).
2.
Upload/import the CSV into Clay so Clay can interpret each line as its own record.
3.
From the imported table, copy/paste the column data into your target table—now each entry will correctly map to its own row
Hope this helps!
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
That's frustrating—let me help fix this. There's currently an A/B test running that blocks copy/paste functionality for trial users.
Try these alternatives:
• Use bulk copy-paste for large amounts of data—Clay asynchronously fetches stored cell data beyond what's visible [1]
• When pasting comma-separated lists, Clay automatically detects and parses them as distinct rows
• Export via integrations like Google Sheets instead of direct paste
If you're still having issues, the trial limitation might be affecting your account.
Clay Support
APP
·
·
Was that helpful?
John V.
·
·
No, speak to a human
Clay Support
APP
·
·
I understand your frustration, and I’m routing you to one of our human agents who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Ethan Huang
APP
·
·
Hi John, just a follow-up, when you copy “line-by-line” output from ChatGPT, it’s still just one block of text with line breaks. In Clay, a line break doesn’t automatically translate into separate table rows, so everything ends up pasted into a single cell/row instead of mapping row-by-row.
Best workaround: export the content into a CSV, then bring it into Clay as structured rows:
1.
Put the values into a CSV (one entry per row).
2.
Upload/import the CSV into Clay so Clay can interpret each line as its own record.
3.
From the imported table, copy/paste the column data into your target table—now each entry will correctly map to its own row
Hope this helps!
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!