Home

Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
GTM Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Explore Events
Clay Cup

Powered by Tightknit

Troubleshooting AI Enrichment Network Errors and Cache Issues | Clay

Troubleshooting AI Enrichment Network Errors and Cache Issues

·Sep 03, 2025 10:13 PM·

Hi there, i keep getting a network error when trying to enrich using AI. Multiple times i’ve tried to clear the cache and sign out and back in. This workaround only works sometimes. Screenshot attached.

14 comments

· Sorted by Oldest

LuisArturo
·
·
Hey there Ketan thanks for reaching out, do you mind sending the link (url) to the table so we can take a look?
Ketan A.
·
·
Link here
Ketan A.
·
·
just fyi I rewrote the prmopt without the “generate” feature within “Use AI” enrichment and re-ran it. I’m unable to reproduce right this minute
Ketan A.
·
·
Hey LuisArturo i’m getting a network error in other places now. This is for enriching with “find people” from a given company table
Ketan A.
·
·
Ketan A.
·
·
Thanks Luis. I’m experiencing this network error in almost every enrichment or action i’m taking within Clay. I can’t run any enrichments at all
Ketan A.
·
·
yes one sec
Ketan A.
·
·
LuisArturo here you go
Ketan A.
·
·
thanks Luis, any expectation around a resolution for this?
Ketan A.
·
·
https://app.clay.com/workspaces/754898/workbooks/wb_0t20mqkRcDrvGFq2ZJs/tables/t_0t22r82vAK2gGrNCoq7/views/gv_0t22r83vEJJNzk4oV8e Would appreciate a quick turnaround if possible and thank you for your support so far
Ketan A.
·
·
Hey LuisArturo any updates here?
Ketan A.
·
·
Hey LuisArturo can I get an estimate on the resolution for this (is it hours? days?)? I’m delayed on client delivery for another project due to this blocker. As far as I know I’m the only one experiencing this issue and any workaround would be much appreciated.
Ketan A.
·
·
Thank you - I recognize that I’m not the only one you all are supporting so understand there may be delays. Appreciate both yours and Luis’ support and promptness and in case I can help debug or send additional info please lmk
Ketan A.
·
·
Thank you Aditi. Appreciate you following back up and the added context. Thanks again to both you and Luis