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Issue with Auto Dedupe Off but Rows Still Consuming Credits | Clay

Issue with Auto Dedupe Off but Rows Still Consuming Credits

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we have turned off auto dedupe on this table but still it is running rows and consuming credits, can you pls have a look?

11 comments

· Sorted by Oldest

Muhammad S.
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if you could also refund the credits aweome, thanks!
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Muhammad S.
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Amit K.
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Hey Muhammad- auto-dedupe only deletes duplicate rows, but I see auto-update was also turned off. Can you share me your table link and I can take a look?
Muhammad S.
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https://app.clay.com/workspaces/5194/tables/t_0t04rc8X92av5TN3Ppv
Amit K.
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Hey Muhammad- based on the table column runs, I see 7.4k credits have been spent on the Scrape Website column. As a one-time exception, I can issue the refund, but in the future, please be sure to turn off auto-update in your table, as enrichments with set inputs will auto run once those inputs appear in the table. Hope this helps!
Muhammad S.
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Amit K. auto update was turned off since long, we stopped using this table long long ago - unsure why it ran even when it was off
Amit K.
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Just added back your credits.
Muhammad S.
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how do i ensure this table does not run again? It was off but still ran
Amit K.
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Hey Muhammad- if your auto-update is off, this should not happen again. If it does, this is likely a bug we can look into.
Muhammad S.
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please do since it happend Amit K.
Amit K.
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Hey Muhammad- thanks for surfacing.We'll look into this.