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Hey, can someone from the support team please DM me? | Clay

Hey, can someone from the support team please DM me?

·Nov 30, 2025 02:05 PM·

Hey, can someone from the support team please DM me? I have a request which I'd like to discuss privately please

9 comments

· Sorted by Oldest

Clay Support
APP
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Would you like me to connect you with a human agent? Or if you tell me what you need help with, I can try to assist you directly.
Z
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a human agent, please
Clay Support
APP
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I’ll connect you with one of our human agents now who can assist you further.
Clay Support
APP
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Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Abdul S.
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hey Z im not from clay support but might be able to help depending on what you need what kind of issue or request is it? if it's something with workflows, enrichments, or general clay stuff i can probably point you in the right direction. if it's account/billing related then yeah you'll need official support.
Aditi S.
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Hi - thanks for reaching out. How can we help here?
Z
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Hi Aditi S. i’ve DM’d you, thank you for the response
Aditi S.
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No worries! To make sure you get the right help, do you mind reaching out to us at support@clay.com ? That’s where we can best help with this
Clay Support
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!