Understanding Credit Deduction When Upgrading Plans During Trial

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Is it the case that if you had x credits during trial and then you upgrade those credits got deducted from your plan's credits?

4 comments

Channeled
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No, when you upgrade from a trial, your existing credits are not deducted. Instead, the new credit allotment from your upgraded plan is added on top of your current credit balance. Your billing cycle also resets immediately, giving you a fresh month to use all your credits.
Sources: FAQ | Clay.com Credit Rollover After Upgrading Plan
Dan B.
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I had my table unknowingly on auto run and it used all of my credits as soon i upgraded
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If your table was on auto-update when you upgraded, it likely automatically ran enrichments on all rows, consuming your credits. Auto-update automatically enriches any new rows added to your table, which can result in unexpected credit usage. To prevent this in the future: 1. Turn off auto-update while building your table by clicking the three dots next to your table name and selecting "Auto-Update Columns" 2. Test enrichments on a few rows before scaling to your full table 3. Only enable auto-update when you're ready for a fully automated workflow
Sources: Best Practices To Maximize Your Credits - Clay University Auto-update and Auto-dedupe Table Guide: Ways to save Clay credits | Documentation | Clay University
Channeled
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