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Need Help Switching Clay Account Domain After Google Auth Change | Clay

Need Help Switching Clay Account Domain After Google Auth Change

·Dec 16, 2025 07:34 PM·

Hello - I changed the domain on my google auth and now my team and I are locked out of our Clay account. Can I get a dm for support to help us switch to the new domain?

8 comments

· Sorted by Oldest

Clay Support
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Since you changed your Google Auth domain and are locked out, this sounds like you're set up to sign in using Google Authentication but the domain change broke access. [1]
For domain or workspace changes, you'll need to speak with a human agent who can help switch your account to the new domain. Just ask to speak to a human in this chat and they'll be able to assist you with updating your authentication settings. [2]
Clay Support
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Did that answer your question?
Grady
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Can I speak with a human?
Clay Support
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I’m connecting you to a human agent who can assist with your domain change and access issues.
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Grady
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ok perfect, looking forward to your response
Aditi S.
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Hi Grady - thanks so much for reaching out. Do you mind reaching out to us at support@clay.com so we can shift this conversation out of Slack?
Grady
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Started a conversation there and requested a human represnt tive.