Slow Table Lookups: Possible Status Issue Impacting Performance

Brian B. · 2025-04-09T19:20:26.17221+00:00

It’s taking hours for relatively small lookups to run between tables. Hope it’s related to https://status.clay.com/teams/clay/status-pages/clay-status/public and that’s resolved swiftly.

Small lookups between tables taking hours to run could be due to a few factors: 1. Google Sheets API limitations: If you're using Google Sheets integrations, there's a default limit of 300 read requests per minute per project. Exceeding this can cause delays. 2. Large tables or complex workflows: Performance issues are more likely with larger tables or when multiple tables are linked together in a workbook. To resolve this: 1. For Google Sheets issues, retry the request after a brief pause. 2. Use the "Lookup Single Row in Other Table" action for faster performance when looking up a single row. 3. Try a hard refresh: • Mac: Command (⌘) + Shift + R (Chrome/Firefox) or Option (⌥) + Command (⌘) + E (Safari) • Windows: Ctrl + Shift + R If issues persist, you may need to request human assistance for further troubleshooting.

Source: Lookup Rows | Documentation | Clay University

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