Claygent isn’t working, error occurring while generating prompt

To troubleshoot your Claygent prompt generation error, click into the specific cell where you're seeing the error to expose more details about the error message.

Common causes include API tier requirements not being met - Claygent requires Tier 2 or higher (≥450,000 TPM) for OpenAI. Check your API usage tier and ensure your OpenAI API key has the required rate limits.

You can also use Clay's "Troubleshoot with AI" feature by clicking the error cell and selecting that option for tailored debugging instructions.

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Not working

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That usually happens when the OpenAI key linked to Claygent isn’t verified properly. Try re adding your API key or switching to another verified one that should fix the issue.

Hey there - just wanted to check in to see if this was solved?

We haven't heard back from you here, so we're going to go ahead and close this thread out.

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Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!