Im getting this error when running openai 4o mini columns

This error is likely due to your OpenAI API key not meeting the required tier for ChatGPT columns. You need 30,000 TPM (tokens per minute) for content generation columns. [1]

First, check your OpenAI API usage tier at https://platform.openai.com/settings/organization/limits to see if you meet the requirements. If you're on a free plan or tier 1, you'll need to upgrade to at least tier 2.

Also verify your API key is correct at https://platform.openai.com/api-keys and update it in Clay if needed.

Before we dig deeper, try using Sculptor (the AI tool in the top-right corner of your screen) to help troubleshoot this specific error. Click into the cell with the error to see more details, then ask Sculptor for help. Let me know if that helps or if you need more assistance!

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I am on the tier 5

Since you're on tier 5, your API tier isn't the issue. The error might be due to an incorrect API key or other configuration problems.

First, verify your API key is correct at https://platform.openai.com/api-keys and update it in Clay if needed.

Since you mentioned getting this error, click into the specific cell where you're seeing the error to get more details about what's causing it. Then try using Sculptor (the AI tool in the top-right corner) to help troubleshoot - it can analyze the error logs and give you specific steps to fix it.

Let me know what additional error details you see or if Sculptor helps resolve it! [1]

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the api is working

Since your API is working and you're on tier 5, the issue might be with the specific configuration or data formatting in your OpenAI column.

Click into the specific cell where you're seeing the error to get more detailed error information. [1]

Then use Sculptor (AI tool in the top-right corner) to help diagnose the specific issue - paste the error details and it can suggest fixes for configuration problems. [2]

What specific error details do you see when you click into the failing cell?

If you still need help resolving the OpenAI 4o mini column error, I’m here to assist. Would you like to share more details about the error message or any other issues you’re encountering?

still not working

table is https://app.clay.com/workspaces/16568/workbooks/wb_9ox8tvWiXsPS/tables/t_0t8joxxTetmJHyrhsfR/views/gv_WcoF4zxoXeMF

Try clicking the column header of your OpenAI column and select "Force Rerun Column" - this often fixes stuck columns.

Also click into the specific failing cell to see more detailed error info, then use Sculptor (AI tool in top-right corner) to troubleshoot the exact issue. [1]

Let me know what happens after trying these steps!

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no difference

I'm sorry to hear that the issue persists. I'll connect you to a human agent who can assist you further.

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