When Claygent runs for some columns then gives errors, this typically happens when the column was changed multiple times, updated, or the run was stopped midway.
Quick fixes to try:
1. Hard refresh your browser:
• Windows: Ctrl + Shift + R
• Mac: Cmd + Shift + R
2. Clear browser cache and refresh to resolve persistent error messages.
3. Create a new column by duplicating the current one and run it on remaining rows. Filter for rows where the current column "is empty," then run the AI on those. Use "merge columns" to combine results.
4. Use run options - right-click the column and select "Run All Rows that haven't run or have errors."
For processing delays, ensure your search queries are specific and break large requests into smaller batches.
Hello Ansh! Thank you for reaching out! Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Good news! Happy to report that we heard back from the team and this issue should be fixed.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.
Assistance Needed: Claygent Error on Certain Columns | Clay
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