I am having trouble adding a template. It gives me error when clicking the specific template that I want. I did this process yesterday and it was working alright but now it doesn't. Any issues happening on the back end that I don't know?
I see you're getting an unexpected error page in Clay. Try clearing your browser cache and refreshing the page first - this usually resolves these types of error messages.
If the error persists after that, you can click the "Tell us what went wrong" button to report it, or just ask to speak to a human here and we can help investigate further.
Did that fix the error for you?
Nope, I cleared my browser's cache and refreshing the page still it shows an error
I'm sorry for the trouble you're experiencing. I'll connect you to a human agent who can assist you further.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

Hey there! We’re aware of an issue affecting AI and HTTP API templates where selecting them causes the table to crash. Our engineering team is actively working on a fix. We’ll keep you updated as soon as this is resolved. Truly sorry for the inconvenience.
Could you let me know if ever this issue gets resolved Thanks!
Happy to help! We'll keep you updated. We also have a status page up here: https://status.clay.com/
Good news! Happy to report that we heard back from the team and this issue should be fixed.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.
