For referrals to appear as leads and conversions in your Rewardful portal, the referred person must:
1. Visit clay.com using your unique referral link
2. Not clear cookies that tag you as referrer
3. Use the same browser from visit to signup
4. Become a paying customer
If these conditions were met but you still don't see them, you can fill out a form with details including their email, workspace number, and proof of referral.
You can check your referral activity in Settings > Referrals.
Hey there!
Can you please fill out this form? It’s for manually attributing referrals that didn’t register due to technical issues.
Thank you for your help. Please let me know if this doesn't work or there are other issues here.
Ok great! They should be manually attributed soon (I am unsure of an immediate ETA here). Did you just fill the form out?
Please be sure to reach back out in a few days if you are still not seeing these referrals in your account!
Gabe