Troubleshooting Email Verification Errors with Trykitt.ai in Clay

i’m getting this error while using trykitt.ai in clay to verify emails that trykitt.ai found - trykitt.ai support is saying this is an error from clay’s end and not their api error which seems true - how do we fix this?

7 comments

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To resolve the error you're experiencing when verifying emails in Clay, try clearing your browser cache and refreshing the view. This often resolves persistent error messages. If the issue persists after clearing your cache, it might be related to the specific integration with Emailable. Make sure you're using the correct API credentials for the Emailable integration in Clay. If these steps don't resolve the problem, you may need more detailed troubleshooting. In that case, please request human assistance by clicking on "Talk to a person" in this chat for further support.
Source: Verify Emails with Emailable | Clay.com
Kaushik K.
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I tried it from a different browser, and i’m still getting the same error
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If you're still experiencing a persistent error when verifying emails in Clay, even after trying a different browser, here are some additional steps to try: 1. Perform a hard refresh in your browser: • On Mac: Press Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) • On PC: Press Ctrl + F5 (Chrome, Firefox, Microsoft Edge) 2. Clear your browser cache completely and try again. 3. Check if you're using the correct API credentials for the email verification integration in Clay. If these steps don't resolve the issue, you may need more detailed troubleshooting. Please request human assistance by clicking on "Talk to a person" in this chat for further support.
Kaushik K.
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I need human support
Kaushik K.
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https://app.clay.com/workspaces/512743/workbooks/wb_MCDPAuGM65a6/tables/t_p8DZXVjdtqsf/views/gv_nVoFEczsWPn3
Bo (.
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Hey, It looks like the issue was just a missing quotation mark. If you ever see an error like this again, you can copy the error message and paste it into an LLM to quickly find out what’s wrong. Let me know if you need help fixing it now!
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