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Troubleshooting Twain Enhancement for Email Formatting in Smartlead | Clay

Troubleshooting Twain Enhancement for Email Formatting in Smartlead

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I'm using the twain enhancement but having trouble getting it to format correctly and break the email it returns into paragraphs in smartlead how do i do that?

6 comments

· Sorted by Oldest

David K.
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a
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
David K.
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David K.
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https://app.clay.com/workspaces/7778/tables/t_HtfXdW6IJNrv/views/gv_fCfIyotxvB8h
LuisArturo
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Hey there David thanks for reaching out, after extracting the result of the integration into it's own column, the breaks in paragraphs do become visible as shown in the screenshot. You just need to make sure that the response are pulled into their own column, have already done that for you in this table though, hopefully this helps. https://downloads.intercomcdn.com/i/o/1184975192/eec3405898e4e53eac9c16cc/image.png?expires=1726698600&signature=32b7fcd1ee406882ce4584b0c5e9bb67e41d67e4d293859455f5136cef58bcc2&req=dSEvEsB5mIBWW%2FMW1HO4zfAj6N8D%2BpF7iIVnnDwS%2BfBJwSIe0TrDnU2mcMy%2B%0AL%2BeH%0A Also took a look at the second table for you as well and after taking a look it seems as though the API errored out when running for the last few rows, which is why it returned the message for you. After rerunning them again you can see that it was able to generate results for you, will go and check in with the team on both issues though just to make sure there are not any underlying issues. https://downloads.intercomcdn.com/i/o/1184978933/db06132e9473ca1b4ca39d51/image.png?expires=1726698600&signature=d369bca45b3a2735562139bdecf055b974c91d968202e217484bf93ac891dbc6&req=dSEvEsB5lYhcWvMW1HO4zcipYE4bEzleZ42iJrSjhsP2hlAJTsEThABEMy8u%0AdPW8%0A
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.