is clay down right now?
Clay aims for 99.9% monthly uptime [1].
The API and platform are designed to maintain this reliability .
There is no indication of current widespread downtime.
If you're experiencing issues, they may be isolated or temporary.
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I was coming to ask the same thing.
I was working on it and it kicked me out
Cant log back in
I'm sorry to hear that you were kicked out while working. Could you please share more details about what you were doing when this happened? This will help me understand your situation better.
Your account may have been locked due to security measures against spam usage of free trial credits . If you're unable to log back in, try:
Logging out and hard refreshing your browser (Ctrl + F5 on PC, Cmd + Shift + R on Mac)
Using an incognito window
If you're using Google Authentication, password resets won't work—try logging in with Google instead . If issues persist, you may need to contact support to change your login method.
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Its down to me too
Thank you for letting me know. Could you please provide more details about the issue you're facing or any error messages you see? This will help me assist you better.
{"type":"InternalServerError","message":"Sorry, something went wrong... Please try again or message our support team if the problem persists"}Try the following steps to resolve the InternalServerError when logging in:
Log out of your account
Hard refresh your browser: • Mac: Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) • PC: Ctrl + F5
Clear your browser cache
Try logging in again
If issues persist, use an incognito window
This often resolves temporary session or caching issues . If the problem continues, it may require further investigation.
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I did that. tried logging in from a different device even, still getting the same error
You're seeing the "InternalServerError" because the system encountered a server-side issue during login, despite your correct actions.
Since you've already tried hard refreshes, cache clearing, and different devices, the next step is to report this with specific details so our team can investigate.
Please provide:
A summary of what happened
The exact error message: "Sorry, something went wrong... Please try again or message our support team if the problem persists"
The time(s) the error occurred
Any relevant screenshots
This information helps us diagnose the issue faster . If you'd like, you can ask to speak with a human agent for direct assistance.
