hey the mobile phone waterfalls have dissapeared?

Ross R.

·Nov 20, 2025 11:49 PM·

7 comments

· Sorted by Oldest

Clay Support
APP
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Mobile phone waterfalls may have disappeared if the column was deleted or if the waterfall configuration was removed. You can try these steps to get them back:
Check the Trash: If the table or column was recently deleted, look for it in the "Trash" tab in your main workspace. There, you can restore the table or column if it’s still there .
Recreate the Waterfall: If the column is gone, you can add a new column to your table and select "Waterfall" as the type. Then, configure the data type (like phone number) and set up your providers again [1].
Edit Existing Waterfalls: If the waterfall column still exists but the data is missing, click on the waterfall result column and select “Edit Column” to adjust or re-run the waterfall [2].
If you need more help, just let me know!
Clay Support
APP
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·
Is that what you were looking for?
Ross R.
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no just want it when i search for it
Clay Support
APP
·
·
Thanks for letting me know. I’ll connect you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Ariana (.
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Hi Ross, thanks for reaching out. Unfortunately, mobile phone waterfalls are not available on the free plan.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
Mobile phone waterfalls may have disappeared if the column was deleted or if the waterfall configuration was removed. You can try these steps to get them back:
Check the Trash: If the table or column was recently deleted, look for it in the "Trash" tab in your main workspace. There, you can restore the table or column if it’s still there .
Recreate the Waterfall: If the column is gone, you can add a new column to your table and select "Waterfall" as the type. Then, configure the data type (like phone number) and set up your providers again [1].
Edit Existing Waterfalls: If the waterfall column still exists but the data is missing, click on the waterfall result column and select “Edit Column” to adjust or re-run the waterfall [2].
If you need more help, just let me know!
Clay Support
APP
·
·
Is that what you were looking for?
Ross R.
·
·
no just want it when i search for it
Clay Support
APP
·
·
Thanks for letting me know. I’ll connect you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Ariana (.
·
·
Hi Ross, thanks for reaching out. Unfortunately, mobile phone waterfalls are not available on the free plan.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!