Is OpenAI Delay Due to Cloudflare or Clay Issues?

William F. · 2025-11-18T17:57:04.042Z

is this delay on openAI caused by the cloudflare stuff? or are we still running into clay issues with it?4

Is OpenAI Delay Due to Cloudflare or Clay Issues? | Clay

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Clay Support
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The delays you're seeing could be related to OpenAI API rate limits rather than Cloudflare issues. If you have a yellow warning, it means your OpenAI account has low limits causing slow performance.
For reliable OpenAI use in Clay, you need 30,000 TPM for content generation and 450,000 TPM for web research/Claygent. Check your API usage tier at platform.openai.com/settings/organization/limits to see if you need to upgrade.
The "Run condition not met" message means the criteria for that action weren't satisfied - you can click "explain" to see why.
Clay Support
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Was that helpful?
William F.
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human please
Clay Support
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I understand, I’ll connect you to a human agent who can assist you further.
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
William F.
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my account was out of credit on OpenAI, was weird though as I was just timing out not returning 401 or whatever the no credit errors are
Luca P.
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Hi William, thanks for reaching out to support!
Are your AI cells stuck in the queued state?
William F.
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they have run through now, was odd as they were timing out and showing "too many requests" but when I checked my openAI account it was out of cash
William F.
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so essentially they were just returning the wrong result, should've been the 401 result not the 200 or whatever it is for no funds on openai
Luca P.
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I can see the confusion here and I apologize for that! I'll make sure to report this to the engineering team so that they can take a look at this.
Is there anything else that I can help with now that the columns are running?
William F.
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nope all good thanks
Hari K.
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Of course!