Lookalike Template Issue: Results Not Displaying in Fields

Wil G.

Having an issue with lookalike template not showing results into the fields ( Was working perfectly yesterday)

7 comments

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Without access to your specific template setup, I can suggest checking these common points that affect lookalike results: 1. Verify your Ocean.io integration is still properly connected 2. Check if your input fields contain valid company domains 3. Review your filter settings, including: • Country specifications • Company size parameters • Industry categories • Any exclusion filtersAlso ensure that: ** Your results limit is properly set (default is 10, maximum is 50) ** Any technology filters are correctly formatted with commas between values * Additional filters are properly configuredIf you're still experiencing issues after checking these points, please request human support to investigate your specific template configuration. Sources: Find Company Lookalikes [Clay 101] - Clay University Find Lookalike Companies with Ocean.io with Ocean.io
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Looks like you're still looking for help. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Wil G.
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for context: did the same search as yesterday with same settings. URL: https://app.clay.com/shared-table/share_vQGCFjxDci52
Bo (.
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Hey Will! Looks like we had a small bug, but it's fixed now. Let's refresh your browser: For Mac: - Chrome/Firefox: Cmd + Shift + R - Safari: Cmd + Option + R For PC: - Chrome/Firefox/Edge: Ctrl + F5 Try adding the source again after refreshing. Let me know if you still see the error.
Wil G.
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All good!
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Hi Wil G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: