I'm having an issue with finding personal emails. Recently, the list has been filling up more and more with work emails instead. Does this function automatically include a work email when a personal email isn't found?
No, personal email search functions don't automatically include work emails when personal emails aren't found. The issue you're experiencing suggests your enrichment might not be properly configured.
To ensure you only get personal emails, use conditional runs:
1. Add a new enrichment for personal emails
2. Click "Run Settings" then "Conditional Run"
3. Use AI to generate a formula that only runs if the work email field is blank
This prevents the enrichment from running when you already have work emails, ensuring you only search for personal emails when needed.