Issue with Automatic Inclusion of Work Emails Instead of Personal Emails

·Jun 19, 2025 09:07 AM·

I'm having an issue with finding personal emails. Recently, the list has been filling up more and more with work emails instead. Does this function automatically include a work email when a personal email isn't found?

1 comment

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Channeled
APP
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No, personal email search functions don't automatically include work emails when personal emails aren't found. The issue you're experiencing suggests your enrichment might not be properly configured. To ensure you only get personal emails, use conditional runs: 1. Add a new enrichment for personal emails 2. Click "Run Settings" then "Conditional Run" 3. Use AI to generate a formula that only runs if the work email field is blank This prevents the enrichment from running when you already have work emails, ensuring you only search for personal emails when needed.
Sources: AI Formulas + Conditional Runs [Automated Outbound] - Clay University AI Formulas + Conditional Runs [Clay 101] - Clay University AI Formulas + Conditional Runs [Clay 101] - Clay University

Channeled
APP
·
·
No, personal email search functions don't automatically include work emails when personal emails aren't found. The issue you're experiencing suggests your enrichment might not be properly configured. To ensure you only get personal emails, use conditional runs: 1. Add a new enrichment for personal emails 2. Click "Run Settings" then "Conditional Run" 3. Use AI to generate a formula that only runs if the work email field is blank This prevents the enrichment from running when you already have work emails, ensuring you only search for personal emails when needed.
Sources: AI Formulas + Conditional Runs [Automated Outbound] - Clay University AI Formulas + Conditional Runs [Clay 101] - Clay University AI Formulas + Conditional Runs [Clay 101] - Clay University