When you're being directed to "Create workspace" upon login, this could be happening for two possible reasons:
1. Your account may have been locked due to our security measures to combat spam usage of free trial credits.
2. You might be signing in with a different email account than the one associated with your existing workspace. Each email account creates its own separate workspace when signing up.
To access an existing workspace, make sure you're logging in with the correct email address. If you need access to a different workspace, you'll need to be invited to it by a workspace admin.
There are two possible reasons why you're being directed to "Create workspace":
1. Your account may have been temporarily locked due to our security measures. This can happen regardless of having paid credits.
2. You might need to be invited to access the specific workspace, even if you're using the correct email. Each workspace requires explicit access, and users need to be invited to switch between multiple workspaces.
Since you're certain about using the correct email and have paid credits, please explicitly request a human agent in this conversation to help investigate your specific account situation and restore your access.
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