Use AI Errors with Different Models: Key Issues Explored | Clay

Use AI Errors with Different Models: Key Issues Explored

Looks like Use AI fails and throws an error for different models. Tried Claude, GPT nano & mini with both personal keys & clay credits. Similar to Uzair S.'s message

8 comments

Channeled
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We're sorry to hear you're experiencing issues with our Use AI feature. The error you're encountering could be due to a few reasons: 1. API key issues: Ensure your personal API keys are correctly entered and have sufficient balance. 2. Credit limitations: If using Clay credits, check your credit balance and usage in your account settings. 3. Token limits: Some AI requests may exceed the default token budget, causing errors. You can adjust the "Clay Credit Budget" in the AI column settings to allow for larger prompts. To help us better understand and resolve your issue, could you please provide more details about the specific error messages you're seeing when using different models?
Source: Use AI | Documentation | Clay University
Sem K.
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Same here!
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We're experiencing some issues with our Use AI feature across different models. This could be due to a few reasons: 1. API key configuration: Ensure your personal API keys are correctly entered and have sufficient balance. 2. Credit limitations: If using Clay credits, check your credit balance in your account settings. 3. Model availability: Some models like Argon, Neon, and Helium are only available via Clay credits, with each row costing 3 credits. To help us better understand and resolve your issue, could you please provide more details about the specific error messages you're seeing when using different models?
Source: Use AI | Documentation | Clay University
Nathan V.
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same here
Channeled
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We're sorry you're experiencing issues with the Use AI feature across different models. While our sources don't specifically address the exact error you're seeing, there are a few potential causes: 1. API key configuration issues - ensure your personal API keys are correctly entered and have sufficient balance. 2. Credit limitations - if using Clay credits, check your credit balance in your account settings. 3. Model availability - some models like Argon, Neon, and Helium are only available via Clay credits, with each row costing 3 credits. To help us better diagnose your specific issue, could you share the exact error message you're receiving? If the problem persists, please request human assistance by clicking on "Talk to a person."
Source: Use AI | Documentation | Clay University
Bruno R.
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Hey there, it looks like we're experiencing some performance issues with out AI runners, thanks for flagging this to us. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Bruno R.
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Hi there, our engineering team has just pushed a fix for this issue. We recommend re-running all errored cells as follows:
(218 kB)
Please let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
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Mikhail
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works for me!