Inconsistent New Hire Signal Data: Troubleshooting Tips

Laurent H. · 2025-12-15T13:00:12.543Z

Hi I am having a problem with the signal called “New Hire.” I ran a test on the company I work for and noticed that the profiles that come up are not consistent with reality. Some people joined over a year ago. However, I set a filter for the last three months. Is there a setting I forgot to add? What data sources do you use to provide this information?

Inconsistent New Hire Signal Data: Troubleshooting Tips | Clay

12 comments

· Sorted by Oldest

Clay Support
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The “New Hire” signal is designed to track employees hired at target companies within the last three months, but results may not always match reality due to data source limitations. The signal relies on third-party data providers, which can have outdated or incomplete information, especially if recent hires haven’t been updated in those sources yet. Data refreshes occur on a rolling basis, with full updates every 2–3 weeks, so some profiles may appear older than they actually are .
Data sources: The signal uses a combination of third-party B2B data providers, but the exact list isn’t specified. The accuracy depends on the quality and timeliness of these providers’ records [1].
To improve accuracy:
Double-check your filters (company domains, job titles, time window) to ensure they’re set correctly [2].
Use the “Enrich Person from Profile” or “Enrich company” enrichments for real-time updates, which can help capture the most current hires .
If you’re still seeing inconsistencies, try broadening your filters slightly to capture more data, then refine as needed .
Note: The signal is not guaranteed to be 100% up-to-date due to the nature of third-party data refresh cycles [3].
Clay Support
APP
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·
Is that what you were looking for?
Clay Support
APP
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·
If you still need help with the “New Hire” signal or have more questions about the data and settings, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or understand?
Laurent H.
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Okay, but the problem is that the credit cost to obtain this type of information is quite expensive. If I also have to use another enrichment to verify that the data is correct, it doesn't seem very cost-effective to me....
Clay Support
APP
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To get accurate "New Hire" data without high enrichment costs:
Use Lookup columns to pull existing data from your CRM or other Clay tables, avoiding duplicate enrichments and saving credits [1] [2] [3].
Run enrichments conditionally—only on rows you need, not all at once [4].
Leverage AI Formulas for free data manipulation (e.g., filtering, summarizing) instead of enrichments [5].
Use waterfalls to query multiple providers in order, stopping when data is found—this reduces unnecessary credit use [6] [7].
Tip: Always check if data already exists before running enrichments. This is the most effective way to control costs while maintaining accuracy .
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need assistance with managing credit costs or improving data accuracy, I’m here to help. Would you like to share more about your specific goals or challenges with the “New Hire” signal?
Laurent H.
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I don't think the answer provided is relevant to my needs. I retrieve the information from the “New Hire” feature, which should provide me with the names of people who have been hired by a company within the last three months.
Clay Support
APP
·
·
I'm sorry to hear that the information wasn't helpful. I'll connect you with a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Andrew Q.
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Hey Laurent! Thanks for reaching out. Is there any details and information you could provide me that points out the discrepancies you're describing?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
The “New Hire” signal is designed to track employees hired at target companies within the last three months, but results may not always match reality due to data source limitations. The signal relies on third-party data providers, which can have outdated or incomplete information, especially if recent hires haven’t been updated in those sources yet. Data refreshes occur on a rolling basis, with full updates every 2–3 weeks, so some profiles may appear older than they actually are .
Data sources: The signal uses a combination of third-party B2B data providers, but the exact list isn’t specified. The accuracy depends on the quality and timeliness of these providers’ records [1].
To improve accuracy:
Double-check your filters (company domains, job titles, time window) to ensure they’re set correctly [2].
Use the “Enrich Person from Profile” or “Enrich company” enrichments for real-time updates, which can help capture the most current hires .
If you’re still seeing inconsistencies, try broadening your filters slightly to capture more data, then refine as needed .
Note: The signal is not guaranteed to be 100% up-to-date due to the nature of third-party data refresh cycles [3].
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help with the “New Hire” signal or have more questions about the data and settings, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or understand?
Laurent H.
·
·
Okay, but the problem is that the credit cost to obtain this type of information is quite expensive. If I also have to use another enrichment to verify that the data is correct, it doesn't seem very cost-effective to me....
Clay Support
APP
·
·
To get accurate "New Hire" data without high enrichment costs:
Use Lookup columns to pull existing data from your CRM or other Clay tables, avoiding duplicate enrichments and saving credits [1] [2] [3].
Run enrichments conditionally—only on rows you need, not all at once [4].
Leverage AI Formulas for free data manipulation (e.g., filtering, summarizing) instead of enrichments [5].
Use waterfalls to query multiple providers in order, stopping when data is found—this reduces unnecessary credit use [6] [7].
Tip: Always check if data already exists before running enrichments. This is the most effective way to control costs while maintaining accuracy .
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need assistance with managing credit costs or improving data accuracy, I’m here to help. Would you like to share more about your specific goals or challenges with the “New Hire” signal?
Laurent H.
·
·
I don't think the answer provided is relevant to my needs. I retrieve the information from the “New Hire” feature, which should provide me with the names of people who have been hired by a company within the last three months.
Clay Support
APP
·
·
I'm sorry to hear that the information wasn't helpful. I'll connect you with a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Andrew Q.
·
·
Hey Laurent! Thanks for reaching out. Is there any details and information you could provide me that points out the discrepancies you're describing?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!