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Assistance Needed for Accessing Locked Account and Subscription | Clay

Assistance Needed for Accessing Locked Account and Subscription

·Aug 14, 2025 04:21 PM·

Need help with locked account. Trying to get a subscription but can't get pass this blocked account.

7 comments

· Sorted by Oldest

Clay
APP
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Your account may have been locked due to security measures to combat spam usage of free trial credits. Our team will review your situation and provide updates as soon as they're available. If you get locked out of your account, we'll need to contact you at the email associated with your account. If you need further help with your locked account, please request human assistance by clicking on "Talk to a person."
Source: Clay: Terms of Service
Luca P.
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Hi Louie, thanks for reaching out to support! What is the email associated with the account that you are trying to unblock?
Louie S.
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Luca P. sent you a message, don't want to expose the domain here.
Luca P.
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Got it thanks!
Luca P.
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Just unblocked the account for you, should be all good now! Let me know if you have any other questions.
Louie S.
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Thanks ❤️ let me login! Luca P. legend!
Luca P.
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Happy to help, anything else I can help with today?