Claygent Not Working: Errors Encountered with API Key

·Nov 13, 2025 07:35 AM·

Claygent is not working, error occurring while running a prompt. The api key in use is tested and was working for the previous table. Tried a different api key as well.

3 comments

· Sorted by Oldest

Clay Support
APP
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The "Could not verify the OpenAI API key" error typically indicates an incorrect API key or insufficient usage tier.
First, verify your API key at OpenAI API Keys and update it in Clay.
For Claygent to work reliably, you need 450,000 TPM (tokens per minute). Check your usage tier at OpenAI Usage Limits. If you're on a free plan or tier 1, you'll need to upgrade to tier 2 for Claygent functionality.
Even if the key worked previously, OpenAI may have changed your tier limits or the key may have expired.
Clay Support
APP
·
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Was that helpful?
Clay Support
APP
·
·
If you still need help resolving the API key verification issue, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other errors you’re encountering?

Clay Support
APP
·
·
The "Could not verify the OpenAI API key" error typically indicates an incorrect API key or insufficient usage tier.
First, verify your API key at OpenAI API Keys and update it in Clay.
For Claygent to work reliably, you need 450,000 TPM (tokens per minute). Check your usage tier at OpenAI Usage Limits. If you're on a free plan or tier 1, you'll need to upgrade to tier 2 for Claygent functionality.
Even if the key worked previously, OpenAI may have changed your tier limits or the key may have expired.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help resolving the API key verification issue, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other errors you’re encountering?