Try these steps to resolve the "retried but failed" error with Semrush Traffic Analytics:
1. Force restart the enrichment: Click the column header → hover over "Run column" → select "Force" to jump start the run.
2. Clear browser cache: Clear your browser cache and refresh the page to resolve persistent error messages.
3. Check your inputs: Ensure your Company URL is properly formatted (e.g., google.com, ads.google.com) and any optional fields like Country or Display Month are correctly entered.
The Force option won't charge additional credits for re-running failed rows.
Hello Ignasi! Thanks for reaching out! We are currently having a discussion with the team regarding this. Thanks for flagging this.
Will get back to you with an update!
Ignasi - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Greetings! The issue is currently still being investigated by the team and we will reach out as soon as we have an update. Apologies for the inconvenience and thankyou for being so patient with us!
Good news! Happy to report that we heard back from the team and this issue should be fixed.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.