That's frustrating—let me help troubleshoot this. Claygent issues are usually related to API tier requirements or rate limits rather than system-wide outages. [1]
Quick checks:
• API tier: Claygent needs OpenAI Tier 2+ (≥450k TPM) or Anthropic Tier 4+ (≥400k TPM)
• Rate limits: Break large requests into smaller batches and check your API quotas
• Network: Verify your connection stability
Recent updates to Claude Sonnet 3.7 doubled token usage estimates, which can cause more rate limiting but improves stability.
What specific behavior are you seeing—is it stuck loading, erroring out, or something else?
Got it. If Claygent won't run with Clay credits either, check your Clay Credit Budget setting. The "exceeds budget limit" error means your prompt needs more credits than the default allows.
Edit your Claygent column and increase the "Clay Credit Budget" to a higher number. This sets the max credits per row—you only pay extra when needed for complex prompts.
Also worth noting: recent Claude Sonnet 3.7 updates doubled token estimates, so older columns might work fine while newer ones hit limits more often.
If you still need help resolving the Claygent issue or adjusting your Clay Credit Budget, I’m here to assist. Would you like to provide more details about the error message or the behavior you’re experiencing?
