Request for Human Support Due to Credits Lost in Bug

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any chance we can speak to an active human. WE have had all our credits wasted due to a bug and we are not getting replys.

· Sorted by Oldest

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any chance we can speak to an active human. WE have had all our credits wasted due to a bug and we are not getting replys.

· Sorted by Oldest

Clay Support
APP
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I understand your frustration with the credits issue and lack of replies. Would you like me to connect you with a human agent? Or if you provide more details about the problem, I can try to assist you further.
Toby S.
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human
Clay Support
APP
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I’m routing you to a human agent now who can assist you further. Thank you for your patience.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Mitch H.
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Hey Toby, happy to help! Could you provide a bit more detail on what happened and the link to an impacted table?

Clay Support
APP
·
·
I understand your frustration with the credits issue and lack of replies. Would you like me to connect you with a human agent? Or if you provide more details about the problem, I can try to assist you further.
Toby S.
·
·
human
Clay Support
APP
·
·
I’m routing you to a human agent now who can assist you further. Thank you for your patience.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Mitch H.
·
·
Hey Toby, happy to help! Could you provide a bit more detail on what happened and the link to an impacted table?