Error Code 1: Help Needed for Clay Job Enrichment Issue

Aamir · 2025-05-26 10:02:14.046485+00

Hey Clay team, Got this error when I'm running a find job enrichment in a new workbook: Unknown error. Please reach out to Clay support (Error code 1: ID at_0swv53rbFRPoCNN4ycw Status ERROR) Please help

Error Code 1: Help Needed for Clay Job Enrichment Issue | Clay

8 comments

· Sorted by Oldest

Channeled
APP
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When you encounter an "Unknown error" with a specific error code while running a Find Jobs enrichment, there are a few troubleshooting steps you can try: 1. Try re-running the enrichment by clicking "re-run this cell" when you double-click on the row. 2. Toggle the auto-update feature off and then on again, and accept the run prompt to update all rows. 3. Check if you've properly set up your search criteria for the Find Jobs enrichment: • Ensure you've added the company domain as an input • Verify any optional job keywords you've included 4. If you're still experiencing issues, try modifying your search parameters as this might help get better results. For this specific error code, I'd need more details to help troubleshoot further. Could you share a screenshot of the error and the exact setup of your enrichment?
Sources: Find Jobs Source + Enrichment [Clay 101] - Clay University Find Jobs Source + Enrichment [Clay 101] - Clay University
Aamir
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Daniel Kupka (Clay)
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Hey Aamir, thanks for reaching out. This was a bug that has been resolved by our team. If you have a chance, try running another people search and let us know how this goes! Want to make sure you're all set here. :) Please let us know if this continues to be problematic for your workspace!
Aamir
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I'll try it out right now, also Clay is getting stuck a lot, my browser crashes or hangs very frequently - only 3-4 tabs open. Is this something you're aware of?
Aamir
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Still happening
Bo (Clay)
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Aamir — sorry about this, it looks like we’ve got a bug and I’ve escalated it to our engineering team. We’ll follow up as soon as we hear more. This usually happens when running a job search without a company link, which can cause a timeout. A quick workaround is to first run a Find Company search, then use that result as the input for your Find Job search — that should help avoid the issue for now. Appreciate your patience while we work on a fix.
Aamir
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It's working now but it keeps crashing
Smit (Clay)
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Hi Aamir, can you check if its working now properly?

Channeled
APP
·
·
When you encounter an "Unknown error" with a specific error code while running a Find Jobs enrichment, there are a few troubleshooting steps you can try: 1. Try re-running the enrichment by clicking "re-run this cell" when you double-click on the row. 2. Toggle the auto-update feature off and then on again, and accept the run prompt to update all rows. 3. Check if you've properly set up your search criteria for the Find Jobs enrichment: • Ensure you've added the company domain as an input • Verify any optional job keywords you've included 4. If you're still experiencing issues, try modifying your search parameters as this might help get better results. For this specific error code, I'd need more details to help troubleshoot further. Could you share a screenshot of the error and the exact setup of your enrichment?
Sources: Find Jobs Source + Enrichment [Clay 101] - Clay University Find Jobs Source + Enrichment [Clay 101] - Clay University
Aamir
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Daniel Kupka (Clay)
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Hey Aamir, thanks for reaching out. This was a bug that has been resolved by our team. If you have a chance, try running another people search and let us know how this goes! Want to make sure you're all set here. :) Please let us know if this continues to be problematic for your workspace!
Aamir
·
·
I'll try it out right now, also Clay is getting stuck a lot, my browser crashes or hangs very frequently - only 3-4 tabs open. Is this something you're aware of?
Aamir
·
·
Still happening
Bo (Clay)
·
·
Aamir — sorry about this, it looks like we’ve got a bug and I’ve escalated it to our engineering team. We’ll follow up as soon as we hear more. This usually happens when running a job search without a company link, which can cause a timeout. A quick workaround is to first run a Find Company search, then use that result as the input for your Find Job search — that should help avoid the issue for now. Appreciate your patience while we work on a fix.
Aamir
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·
It's working now but it keeps crashing
Smit (Clay)
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Hi Aamir, can you check if its working now properly?