Spreadsheet Upload Issue: Persistent Network Error Encountered

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Hello Clay team. Trying to upload spreadsheet it says network error all the time. Have connected to several wifi it does not resolve the issue. The spreadsheet can't be uploaded

3 comments

Clay
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Try these troubleshooting steps for your spreadsheet upload: First, try a hard refresh: ** Mac: Command + Shift + R (Chrome/Firefox) or Option + Command + E (Safari) ** Windows: Ctrl + F5 or Ctrl + Shift + R For CSV files specifically, ensure: ** File has maximum 72 columns and 50,000 rows ** Use UTF-8 encoding with comma-separated values ** Keep the file name short ** Remove any "created at" or "updated at" columns Alternative approach: Upload your data to a public Google Sheet, download it again as CSV, then try uploading If still getting errors: Try logging out of Clay and logging back in to refresh your session, or clear your browser cache If these steps don't resolve the network error, request human assistance by clicking "Talk to a person."
Sabina
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It does not upload any spreadsheet even old omes
Munnawar H.
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We had an incident earlier today. The earlier latency issues affecting some Clay tables have now been resolved. Everything should be loading as expected again. Thanks so much for your patience while we worked through it! If you're still experiencing any issues, please let us know.