Try these troubleshooting steps for your Sales Navigator import errors:
1. Browser refresh: Press Cmd/Ctrl + Shift + R to refresh your browser
2. Retry failed rows: Use the error retry option to run only the affected rows
3. Alternative workaround: Use our Clip to Clay Chrome extension to manually add LinkedIn profile URLs to your table, then use the "write to other table" feature to organize your data
Since you mentioned getting an error, could you copy and paste the specific error message you're seeing? This will help me provide more targeted troubleshooting steps.
Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Hey there Jonathan, just checked in with the team here, they are currently investigating the issue here, but have not given us an ETA here. Outside of a normal find people search, there's not many workarounds I can recommend here since Sales Nav uses a different process for finding people than a normal Find People search