Issue with Lookup Multiple Rows Feature in Workbook

Oleh D.

·Nov 12, 2025 09:50 PM·

I've got an issue with Lookup multiple rows feature. It doesn't work in my workbook

10 comments

· Sorted by Oldest

Clay Support
APP
·
·
The Lookup Multiple Rows in Other Table action searches another Clay table using a Table to Search, Target Column, Filter Operator, and Row Value. [1]
If your lookup is stuck on "queued", click the column header and select Force Rerun Column to reset it.
Note that you can only use one column at a time to filter with this lookup - multiple columns as filters aren't supported.
To troubleshoot further, click into the specific cell where you're seeing the error to expose more details about the error message.
Clay Support
APP
·
·
Was that helpful?
Oleh D.
·
·
Talk to human, please
Clay Support
APP
·
·
I understand, I’m routing you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Oleh D.
·
·
Clay | Shopify_websites "IG posts check" column with "IG posts" table. Lookup doesn't work
Hari K.
·
·
Hey there - is the issue with the output or is it erroring? Could you send over the table link?
Oleh D.
·
·
The table link is above. It doesn't return results although they should be
Hari K.
·
·
Hey there - I can see the IG posts check column is returning results as expected for a Lookup - can you clarify the inconsistency you are seeing?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
The Lookup Multiple Rows in Other Table action searches another Clay table using a Table to Search, Target Column, Filter Operator, and Row Value. [1]
If your lookup is stuck on "queued", click the column header and select Force Rerun Column to reset it.
Note that you can only use one column at a time to filter with this lookup - multiple columns as filters aren't supported.
To troubleshoot further, click into the specific cell where you're seeing the error to expose more details about the error message.
Clay Support
APP
·
·
Was that helpful?
Oleh D.
·
·
Talk to human, please
Clay Support
APP
·
·
I understand, I’m routing you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Oleh D.
·
·
Clay | Shopify_websites "IG posts check" column with "IG posts" table. Lookup doesn't work
Hari K.
·
·
Hey there - is the issue with the output or is it erroring? Could you send over the table link?
Oleh D.
·
·
The table link is above. It doesn't return results although they should be
Hari K.
·
·
Hey there - I can see the IG posts check column is returning results as expected for a Lookup - can you clarify the inconsistency you are seeing?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!